Focused on our employees
We work hard to create and nurture a positive and engaging working environment and everything we do supports our purpose to proactively ‘help people move forward in life’.All our employees receive training and support on what our behaviours and Values mean to both the business and to the individual when working as part of a team. Developing a positive and inclusive culture is seen as one of the key enablers of our business strategy.
In trying to meet the needs of all customers, not just the chosen few, we aim to be fair and open in all communications and processes, with the objective of ensuring that people get the very best possible deal they can. This in turn allows them to move forward in life and realise the dreams and ambitions they have for themselves and their loved ones.
Our Values lie at the heart of everything we do and provide a frame of reference for behaviour expected from employees every day. Refreshed in 2020, we look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all employees.
Our values are:
- VISIONARY: Innovate and break old habits. Think big and push boundaries together as one team.
- INCLUSIVE: Value each other’s differences and work to see people for who they really are.
- DYNAMIC: Flexible and fast. Cut through complexity and never accept second best.
- AUTHENTIC: Honest and genuine. Keep promises made. What you see is what you get
Our Values place an emphasis on being progressive as an organisation and trying to find ways to break old conventions, especially those which may lead to exclusion or customer harm.
Together, our mission and purpose encapsulate the ambitions and aspirations held for our customers and set a clear tone and direction for the culture being built in our business. It also provides a guide for decision-making and the standards of behaviour which flow from the Board down through senior management and onwards to the rest of the business.
Having been here for 3 years, I can say that Belmont Green is one of the most enjoyable companies I have ever worked for. People are thoughtful, respectful and responsive and there is always the sense that we can achieve anything if we all work together positively towards the same goal.