Focused on our employees

Senior Underwriter
Date Posted: 06 June, 2024
Belmont Green
Role Purpose

A level 5 (£750k) mandated underwriter is responsible for ensuring effective and efficient processing of all mortgage applications whilst developing successful relationship with brokers and advisors, and thereby enhancing our service throughout the customer journey.


Ensuring all financial, quality, regulatory, responsible lending and service requirements are met and maintained.

Key Responsibilities
  • Maintaining a level 5 underwriting mandate (or above) and underwriting and decisioning mortgage applications using a holistic approach that is in line with our risk appetite, regulatory obligations, and that ensures the delivery of exceptional customer service.
  • Operating within agreed mandate to effectively utilise allowable exceptions to policy where appropriate and based on judgement and experience.
  • Review exception requests from other underwriters, approving where appropriate and providing feedback where you are unable to agree the exception.
  • Deliver operational effectiveness, achieving targets and objectives set by the business.
  • Ensure responsibilities regarding Consumer Duty, the Prevention of Financial Crime (including AML, identification and reporting of fraud), responsible lending and complaints are carried out effectively and in accordance with the Company’s policies.
  • Acquire a full understanding of our mortgage products and criteria.
  • Manage and organise caseload in line with the priorities of the business.
  • Build successful working relationships across the business, including our Credit and Sales functions.
  • Supporting the Change environment including the testing lifecycle and system development
Knowledge & Experience
  • Hold at least a £750k mandate (Level 5)
  • Extensive experience of mortgage underwriting, the mortgage intermediary market, its products, marketing approach and processes
  • Manual mortgage underwriting experience
  • Regulation / Legislation Awareness - Knowledge of the Regulated Financial Services environment and demonstrable understanding of Consumer Duty, responsible lending, and regulatory knowledge
  • CeMAP qualified or industry equivalent – desirable but not essential
  • A pro-active and customer journey focused approach
  • Experience of working to operational excellence metrics
  • Able to demonstrate a proactive, hardworking, and flexible approach, and be able to work under own initiative but also a team player.
  • Proficient in MS Office, credit risk decision systems
We offer a comprehensive benefits package to support our employees’ professional and personal needs. Further details can be provided upon application.
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