Focused on our employees

Head of Credit Risk Policy & QA
Date Posted: 28 April, 2022
Belmont Green Finance Limited
Role Purpose

About us

Belmont Green provide mortgage solutions through its “Vida Homeloans” brand for Buy to Let and residential borrowers who find themselves underserved elsewhere. Our borrowers range from Buy to Let investors, to the self-employed and customers with multiple jobs. We know that life is never a straight line. That’s why we believe in second chances. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring people to solve complex customer problems and help everyone find a safe place to call home. People are at the heart of our business, and we work hard to create a positive and engaging working environment centred around our vision, mission, and values.

With three offices in Staines, London, and Skipton, we bring teams together regularly to collaborate but empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

Our Values

Our values lie at the heart of everything we do and provide a frame of reference for the behaviour we expect to see in our people every day. Refreshed in 2020, we look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. We are:

Visionary - We innovate and break old habits, thinking big and pushing boundaries together as one team

Inclusive - We value each other’s differences and work to see people for who they really are

Dynamic  - We are flexible and fast, cutting through complexity and never accepting second best

Authentic - We are honest and genuine, what you see is what you get

Role main purpose:

The role is part of the Credit Risk function, which sits in the Company’s 2nd Line of Defence and is tasked with the development and ongoing maintenance of the Credit Risk Management Framework (which includes Credit Policies; Debt Management Policy; Mandates & Exceptions Policy; Responsible Lending Policy) as well as being responsible for the Quality Assurance that provides oversight of adherence to the Credit Risk Management Framework.

Key Responsibilities
  • Support the Company’s agreed aims and objectives balancing risk/ reward
  • Work collaboratively with colleagues to deliver the goals and objectives
  • Contribute to the design, development, implementation, and adherence to the risk appetite statement
  • Develop, operate and be accountable for the Credit Policy for Residential and Buy to Let lending (1st & 2nd charge mortgages); the Responsible Lending Policy; the Mandates & Exceptions Policy, the Debt Management Policy ensuring all are reviewed as a minimum, on an annual basis, in line with the risk appetite statement
  • Build strong and lasting internal and external stakeholder relationships, and, at all times, present the Company’s values in a positive manner
  • As an SME in Credit Policy and Risk assessment, influence the Company’s Warehouse Funders to agree to policy changes
  • Using excellent communication skills and knowledge, influence change with key stakeholders and senior management to ensure the Company maintains its position as a challenger lender balancing the needs of responsible lending with the fair outcome for customers, and the business aims
  • Embrace, and be an advocate for, change, to ensure the Company continuously improves its policies, processes and procedures
  • Be a strong leader, who can successfully build, lead, motivate and develop a team of knowledgeable policy and quality control analysts
  • Support the wider operations and customer service areas in embedding a risk culture and risk management ethos that balances the need of the Company whilst focusing on customer service
  • Always employ discretion when party to sensitive and commercial information
  • Using your skill and knowledge, show strong judgement when considering applications for mortgage lending providing guidance to the underwriting/ sales functions as required
  • Create a dynamic QA methodology to report on compliance with the Credit Policies; Responsible Lending Policy; Mandates & Exceptions Policy; Debt Management Policy, and the quality of lending decisions, through a meaningful quality control programme


  • In conjunction with colleagues within Credit Risk, review the performance of the mortgage portfolio, learning from trend analysis how the different elements of credit policy are impacting performance
  • Assist colleagues within Credit Risk and the wider Company and servicer
  • Play an active part in meetings, supporting the Credit Risk ethos of the Company
  • Bring to the attention of the Director, Credit Risk any aspects/ concerns that may, or will, bring the Company into disrepute through poor lending decisions or colleague behaviours
  • Adhere to the governance controls put in place by the Company
  • Lead a team of individuals to include regular performance reviews and monitoring and annual appraisal reviews
  • Act as a role model for colleagues throughout the Company, guiding those who are less experienced
Knowledge & Experience
  • Experience in similar role
  • Outstanding understanding and knowledge of mortgage lending including underwriting, operations, customer services, special servicing, and mortgage compliance
  • Strong verbal and written communication skills with the ability to effectively convey information to various levels of management and colleagues in a clear and concise manner
  • Be able to influence stakeholders
  • Expertise in credit risk management
  • Be a self-motivator and able to work independently with attention to detail
  • Ability to make sound decisions and propose recommendations to mitigate or reduce risk to the Company
  • Strong internal and external stakeholder management skill
  • Proven and excellent leadership skills
  • Have, and can demonstrate, problem solving capabilities
  • Able to handle complex tasks simultaneously
  • Hold or have recently held a higher lending mandate
  • Have strong and working knowledge of regulatory requirements

Belmont Green and Vida offers comprehensive benefits package to support our employees’ professional and personal needs, these are:

•            Agile Working

•            Annual Bonus - (company and personal performance related)

•            Annual Leave - 25 days annual leave rising to 28 days (1 extra day per full year worked)

•            Buy Annual Leave - Up to a maximum of 5 days annual leave can be purchased and will be provided interest free

•            Birthday - We provide staff their birthday off to celebrate in style following 6 months’ service

•            Vitality - Private Medical (Single cover) with Vitality as a ‘Benefit in Kind’ including discounts and health incentives

•            Health MOT - Annual health checks with Vitality representative

•            Season Ticket Loan - We understand that some staff will need to rely on public transport in order to attend their work location. This benefit is intended to help staff cover the costs of a season ticket.

•            Company Pension

•            Life Assurance - Offering 4 x basic salary

•            Car Parking - Free parking at Staines and Skipton offices

•            Education and Further Learning

•            Employee Referral Incentive Scheme

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